The
Millennium Meltdown: Myths and Realities
by Dr. Herman D. Hughes
For
the past 50 or so years, 2000 has loomed ahead as the ubiquitous deadline, of
sorts, for everything technological. This deadline wasn't so much set by
scientists and engineers of that day and age, mind you. It became more a part of
our collective consciousness--a natural milestone that was within our grasp, yet
so much on the horizon, there was plenty of time to accomplish whatever it was
we hoped to do. With the year 2000 being only a few months away, where do we
stand on our readiness to cope with its possible impact?
Y2K Problems
Welcome to the Year-2000 problems. No, it
probably will not be the "end of the world," but there are reasons to
have concerns. For example, will your alarm clock go off, and your TV turn on?
Will the bank still be open, as well as the roads? Will telephones ring? Will
checkout lines flow? Will airplanes fly? Will your car doors unlock, and your
engine turn over? Will you still have investments, accounts, and a job? If we
are attacked by a foreign nation, can our forces response? Yes, we have big
problems...the Y2K problems or the Century-Date-Change problems.
Y2K is not a single, simple software problem.
It is a host of problems triggered by computers unable to cope with the year
ending in "00" or "99", dates out of range, and leap year
calculations. There are in fact several major Y2K problem classes involving:
two-digit years, embedded dates, embedded logic, embedded systems, leap-year
calculations, register rollovers, and millennium viruses. Embedded systems (also
called microchips, controllers, firmware, etc.) are computing elements used to
control or assist the operations of devices for which they are components. It
should be noted that the failure in any component of a system can cause the
entire system to fail.
Why is This Such a Big Deal?
Computers permeate our life, helping us to
obtain schedules for classes, heat for homes, synchronization for traffic
lights, money transfers for banks, automatic routing and switching for
railroads, communications for police, management of city utilities… computer
chips are in blow dryers, dashboards, refrigeration units, fire truck ladders,
security systems, oil tankers, and satellites. Over 25 billion microchips
populate and control the way in which we live. Just think of the grave
consequences if our telephone system failed.
Obviously, we could survive for a while
without the social use of telephones, but many large businesses, Wall Street,
railroads, and the nation's banking are highly dependent on reliable
telecommunications.
Similarly, a shutdown of the telephone system
means, for all practical purposes, that the Internet and the World-Wide-Web,
along with the fascinating electronic mail, grinds to a halt. Every sector of
the communications industry - broadcast, cable, radio, satellite, wireline and
wireless telephony - could be affected by the Y2K problem. All sectors of the
global economy, including financial markets, depend upon reliable
telecommunications. It therefore is critical that telecommunications networks
continue to be able to handle national and international financial markets.
As can be seen, the Y2K problems manifest
themselves in many systems which are prevalent in industry, government,
education, and other settings, including the home. Fortunately, there is no real
reason to push the panic button, as a fairly aggressive plan has been
implemented in most of these organizations to fix the Y2K problems. This has
been done at the expense of a sizable workforce, costing billions of dollars.
Tremendous pressure was placed on organizations to be Y2K compliant by a
specified deadline. For example, 92 percent of the government systems met the
March 31, 1999 government-wide goal for Y2K compliance. Congress is now
requesting government agencies to be 100 percent compliant.
International Concerns & Impact
The year 2000 problem will touch much more
than our financial systems and could temporarily have adverse effects on the
overall economy as well as the economies of many other nations, if not properly
addressed. Canada and Mexico for example, rely on the U.S. for roughly 75 of its
exports. If the U.S. economy slows down, there will be less domestic demand for
Canadian goods, and this will have a negative impact on international economies.
In addition to our closest trading partners, the economies of Western Europe and
Japan will also be affected negatively. Meanwhile, these same countries will be
dealing with their own Y2K-induced unemployment problems. Since Japan's economic
and financial markets are not very strong, the Y2K could potentially push this
nation into a deep depression, and severely harm its status as a global
superpower. Aside from Japan, the economic situation in the rest of Asia is also
quite bleak. Korea, Malaysia, Indonesia, the Philippines, Hong Kong, and
Thailand have all suffered collapses in their equity markets.
If America's Y2K progress seems frustrating
and in some cases disorganized, here is the bad news: Europe is roughly a year
behind us, Asia is so preoccupied with its financial crisis that it is even
further behind, and Africa and South America are sound asleep. It is anticipated
that the international economics and financial markets will have some impact on
the U.S. The impact of the U.S. economy on other countries is obvious, realizing
that the U.S. is a big importer. If the U.S. falls into a recession because of
Y2K, we will import fewer goods and services from international economies.
Similarly, the U.S. also relies on the economic strength of other countries for
its exports (though the U.S. has run a trade deficit for the past several
years). The consensus of most American Y2K experts is that Europe will be able
to complete its Y2K related computer work in time for the deadline.
In Eastern Europe, the overwhelming story is
Russia, which is unequivocally in the worst of times. The Russian computer
industry is in an unfortunate spot, as very few companies or government agencies
have the money or the sense of urgency to focus on Y2K as their most important
problem to solve. While it is impossible today to precisely forecast the impact
of this event, an enormous amount of work has been done to fix Y2K problems in
anticipation of the rollover, with the U.S. and Europe being in the best shape.
Y2K Problems’ Impact on Jobs
Clearly, it was necessary to expand our
technical work-force in businesses, government, and other organizations by 6-8
percent to address the fixes required for the Y2K problems. Accordingly, new job
opportunities (especially for COBOL programmers) were made available to a large
number of people. Because of the existing personnel shortage of employees with
technical backgrounds, this increased personnel (about 6-8 percent of the total
work-force) will most likely be retained by their respective companies. Of
course, it may happen that the fallout from the Y2K problems could cause some
temporary disruptions in several systems, thus resulting in people out of work
for short time periods. If such unemployment increases and persists for long
time periods, then it will depress the economy, and manufacturers will cut their
production and this will cause a decrease in the nation's economic output.
Y2K Comments from Selected Leaders
Recently, President Clinton spoke before the
National Academy of Sciences in Washington, D.C., alerting people to the problem
and saying this is "not a challenge that is susceptible to a single
government program or an easy fix. It is a complex test that requires us all to
work together - every government agency, every university, every hospital, every
business, large and small." Bill Gates of Microsoft doesn't have the magic
on the Y2K topic, as implied by this quote, "The Y2K issue is not difficult
to understand from the technical point of view. It is the scope of affected
systems and business processes that make the problem so challenging".
Microsoft mentions the scope of the problem, and one way to convey the vastness
of this issue is to recognize the several billion dollars already spent for
fixing the problem.
Bruce Webster, co-chair of the Washington,
D.C., Y2K Group, said "we are dealing with complexity, not just one system
with humanity, not just technology; and simultaneously, not just one event. What
is coming is a downpour, not a drip. There will be chain reactions with varied
effects. There will be cross-product effects - think multiplication instead of
addition, think earthquake during a hurricane. It will not be a one time
"flagpole" event, but a bell curve of effects peaking in January 2000;
although problems will occur before and after that date".
Sally Helgesen, author of The Web of
Inclusion says this about our society today: "The combination of
increasingly dense populations living together in close proximity, linked ever
more closely by powerful technologies, has pushed us all into a profound state
of interdependence. We now share by default in one another's successes and
failures, all of which prove more beneficial - or costly - as they affect ever
greater numbers of people. The very nature of our world is high
reliability." The last sentence could just as easy read "the very
nature of our populous and computerized world is high trust in people."
In summary, the most optimistic predictions
say there will be problems, but that they will be minor bumps in the road. The
most pessimistic predictions forecast the end of the world. The truth is
probably somewhere in between.
Dr. Herman D. Hughes is a professor of computer science at
Michigan State University. His research involves the quality of service issues
related to high-speed networks.
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