The Changing Definition
Of Workplace Diversity
by William G. Shackelford
It has been nearly 20 years since the early pioneering companies like Digital Equipment and
Procter & Gamble augmented their affirmative action programs with new initiatives designed
to build a more inclusive workplace. They called their new efforts "Diversity
Recruiting" or "Diversity Management." In those early days, diversity programs primarily focused on hiring
and promoting African Americans.

Recent studies, however, highlight the fact that our
nation's demographic shift is not from White to Black but to a rainbow. Therefore, employers have broadened their concept of
what diversity is, how it will impact their organization and what they need to do to prepare
for the inevitable future. In fact, the broader definition of diversity goes far beyond race.
The case for broadening the definition is built on the changing labor force demographics. The
statistics (as compiled by the Bureau of Labor Statistics and others) are compelling.
- By 2010, the Hispanic labor force is projected to be larger than
the African-American labor force (13.3% verses 12.7%).
- Asians will continue to be the fastest growing group in the labor
force (projected to increase by nearly 45% this decade).
- Women currently comprise nearly half of the labor force.
- The majority of workers entering the workforce this decade will
be women, minorities and foreign nationals.
- The labor shortage that began in the
1990's will continue to grow and is projected to reach 10 million workers by 2010.
This shift in demographics is clearly understood by employers. Many of them are scrambling
to develop new strategies for reaching out to and successfully competing for individuals in the
growing diversity markets. You can take advantage of this trend by helping employers
identify you as a diverse candidate.
New Definition Of Diversity
Because of the legal attacks on race-based affirmative action programs, employers have had
to rethink the strategies used to achieve their diversity goals. In response, a new definition of
diversity has emerged -- one that includes race and other characteristics. In its broadest
context, diversity candidates are being defined as "individuals who bring unique perspectives
or outlooks to the organization."
The new definition of diversity includes the traditional categories of race and gender. In
addition, it includes people with disabilities, gays and lesbians, and other non-traditional
categories. One of the most interesting categories being used by some employers is
"diversity of thought" – which they say can be obtained by hiring individuals with different
degrees, college affiliations, education or social economic backgrounds from their current
employees. What this means is that if you grew up in the inner city (or rural area, etc.) or
attended a HBCU/HACU school, you may be able to bring diversity of thought to an
organization that traditionally recruited from Ivy League schools.
Even though the definition of diversity has been expanded, racial minorities need not be
concerned that they will lose opportunities. Employers clearly understand that they cannot
relax their focus on racial diversity. In fact, by re-defining diversity they can dedicate more
resources to diversity recruiting while avoiding concerns about reverse discrimination.
The new definition of diversity allows organizations to develop diversity recruiting strategies
that are not race-based, (which is required in order to pass current legal tests) but still include
seeking racial diversity. It is a sly and crafty way of getting around the law.
Who's Looking For Diversity?
Amidst the bad news about the slumping economy, major companies going bankrupt,
downsizing and slow hiring, there is good news for diversity candidates. Public and private
sector employers will both be looking for entry and management level diverse employees for
the next several years.
Private sector employers realize that despite the slow growth scenario, they must continue
their efforts to adjust to the changing demographics. Companies included in the list of
"Top Diversity Employers" published in THE BLACK COLLEGIAN Magazine (October 2002)
can be expected to continue or expand their efforts this year. In fact, many of those
companies report that even if they hire fewer employees this year, diversity hires may not
decline because they will comprise a larger percentage of the total.
The federal government will have tremendous staffing needs to fill over the next several years.
In response to the events of September 11, 2001, the government has created new agencies
(e.g., the Transportation Security Administration, or TSA, with more than 150,000
employees being hired) and expanded the hiring requirements of numerous other agencies.
This is happening at a time when a significant percentage of their current employees are
approaching retirement. The Office of Personnel Management reports that nearly a third of
current federal employees will be eligible for retirement by 2005. With their outstanding
record for diversity staffing, it can be expected that minority candidates will be tapped to fill
many of these positions.
One other major workforce reality that is working in your favor is the retirement of the
"Baby Boomers." The Baby Boomers entered the workforce in great numbers in the mid-seventies
and early eighties, and hold an overwhelming share of management positions. Many public
and private sector employers project that nearly half of their managers will be eligible for
retirement in the next five years. As these managers are replaced, employers are keeping a
more watchful eye on diversity. This will create significant mid- and senior-level
opportunities for diverse candidates who are prepared for the challenge.
How To Identify Yourself As A Diverse Candidate
In the past, minority employment candidates may have been advised not to focus too much
attention on their minority status for fear that it may be used against them. Today, the
opposite may be true. Employers have moved diversity from a "nice thing to do" to a
business necessity. What that means is that they are actively seeking diversity because failure
to meet their diversity staffing goals may jeopardize the success of the organization.
I have clients who tell me they are looking for diverse candidates but have a hard time
identifying them in the resumes being screened. You can help by making it easy for them to
identify you as a diverse candidate. The following strategies are offered for diverse
applicants.
1. When submitting a resume to an employer, use your cover letter or e-mail memo
to highlight your diversity status. Remember that the new definition of diversity includes more
than race and gender. Provide the employer a "road map" to all the ways in which you can
bring "diversity of thought" to the organization. This information should be presented in a
creative way that reflects your personality and style. It may include a little background on
where you were raised, life experiences that provided you with a unique cultural view (e.g.,
lived overseas, bi-cultural, bi-lingual) or even information about how your HBCU, HACU or
mainstream college experience uniquely prepared you for the workplace.
2. Include on your resume your fraternity or sorority membership. Consider adding
a brief description of the organization to ensure its diversity affiliation is clear (e.g.,
"I am a member of XYZ Sorority … a one hundred year-old, predominately African-American
service organization").
3. Mention any affiliation with prominent minority or diversity organizations. If you
are more than just a dues paying member, state how you have supported the organization
(attended conferences, presented at conferences, appointed/elected to serve on committees,
etc.).
4. Describe any community service or other volunteer work. The willingness to
give of your time to help others speaks to your character – an increasingly sought after
commodity. In addition, it provides employers with an indication that career opportunity, not
dollars, may be your highest priority in your job search. This is especially important for some
of the federal jobs where salaries may lag behind that of corporate employers.
5. Include military service on your resume. Many federal agencies are able to
provide preferential hiring status to ex-military applicants.
6. State on your resume any security clearance held. Indicate what organization the
clearance is or was with, effective dates and the level of clearance. This is extremely
important in today's environment. Many of the new jobs (especially those related to
Homeland Security) require background checks and/or security clearances. The fact that
you have clearances (or have had them in the past) can save an employer tens of thousands
of dollars and months of time in processing you for employment.
7. Stress your willingness to apply your degree in non-traditional ways. Many
employers have shifted their hiring focus to identifying talented applicants (regardless of their
majors) who are willing to be trained for the available jobs. They are looking for applicants
who share this interest. For example, the 150,000 jobs with TSA are being filled with
individuals with all types of educational backgrounds. What the employer is focusing on are
applicants who have demonstrated honesty, integrity, and loyalty.
Changing Times
Remember that these are changing times for our nation. Discrimination in hiring has taken a
back seat to issues of homeland security, terrorism, war and economic security. These
changing times present a window of opportunity for "equal opportunity" for diverse
candidates. With a little shift in strategies on your part, you may be able to open many more
doors of employment opportunities for yourself.

William G. Shackelford is president of IEC Enterprises, Inc. – a diversity recruiting
consulting firm located in Decatur, Georgia. He is also the author of the book "Minority
Recruiting … Building the Strategies and Relationships for Effective Diversity
Recruiting."
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