The Top 50 Diversity Employers
by Robert
G. Miller
THE BLACK COLLEGIAN Magazine and Universum Communications, a
Stockholm-based international research and consulting firm, are working together
to promote workplace diversity.
THE BLACK COLLEGIAN will serve as Universum’s publishing partner for
diversity-related surveys and the initial action is the publication in this
issue of the results of The Universum
Survey-American Diversity Edition 2001.
“Today’s minority students are surveying the corporate landscape and
placing their bets on companies that have a proven track record in recruiting
and retaining minority personnel,” said Claudia Tattanelli, CEO of Universum
Communications. “Our partnership
with THE BLACK COLLEGIAN (celebrating its 31st year) will
enable us to expand awareness of important workplace diversity issues to our key
audiences,” she added.
What
Makes a Company Diverse?
The survey, which polled over 2,300 undergraduate and MBA college
students with African-American, Asian-American, Hispanic-American, and
Native-American backgrounds, found that corporate diversity is a critical
factor for minority students in deciding upon employers. Thirty-five
of the finest schools throughout the United States participated. A full 90
percent of minority respondents found that diversity in a company’s personnel
is important, with 56 percent stating it is “very important.”
According to Universum Communications, in recent years, the definition of
diversity has expanded to be almost boundlessly inclusive, leaving companies
scrambling to make sure their HR strategies embrace all top talent. In order to
help companies target graduates from minority racial and ethnic groups,
Universum’s survey asks these very students which factors they consider when
determining the degree of diversity within a company. The company’s record of
success in recruiting and retaining a diverse workforce is a clear indicator of
minority-friendliness to respondents. First and foremost, students want to know
the percentage of minority employees working at all levels in the organization
(41 percent of the respondents). They also want to see whether the company’s
leadership reflects the diversity of its personnel; the “percentage of
minority employees in senior management positions ranked second (37 percent of
the respondents) among the criteria students used to determine the degree of
diversity within a company. Minority students also look to a company’s
corporate culture to determine whether the employer will be a good fit with
their needs; a corporate culture that embraces diversity is a key success factor
for companies striving to be truly diverse organizations (34 percent of the
respondents). Additional feedback from respondents consisted of: Presence of
minority organizations within the company (formal or informal), 34%; Mentoring
and networking programs geared toward minorities, 19%; Integration of diversity
policies throughout the company’s organization, 17%; and Compensation level of
minority employees, 15%.
Healthcare/Pharmaceutics
and Technology Attract Minority Students
The
healthcare/pharmaceutical industry tops the list of industries in which minority
students would prefer to work. It is more likely to be attractive to respondents
to Universum’s 2001 American Diversity Edition than to the broader range of
students surveyed by the 2001 American Undergraduate Edition. Technology remains
popular. Specifically, the popularity of employers such as IBM, Microsoft, Sony,
and 3M illustrates that minority students (like the overall population of
American undergraduates surveyed by Universum) see a bright future for
technology and want to be part of its development. Despite the general
technology slowdown, the computer software and engineering/manufacturing
industries place second and third, respectively, on minority students’ list of
preferred industries. The question posed to students on the survey was “What
industry would you ideally like to work in?” The results were as follows:
healthcare/pharmaceutical, 13%; computer software, 10%;
engineering/manufacturing, 8%; investment banking, 7%; advertising/public
relations, 5%; IT consulting/data services, 5%; management consulting, 5%;
commercial banking/financial services, 4%; computer hardware, 4%; Internet, 4%;
auditing/accounting, 3%; network communications, 3%; education, 3%; legal, 3%;
airline/travel, 2%; consumer goods, 2%; telecommunications, 2%; non-profit, 2%;
chemical/petroleum, 2%; entertainment/media, 2%; government, 2%; automotive, 1%;
insurance, 1%, venture capital, 1%; and investment, 1%.
Guaranteed
Annual Bonuses, Stock Options and Tuition Reimbursement
Rank High With Minority Students
For
many minority students, debt is a necessary evil in the quest for a higher
education. A full third of minority respondents indicate they would prefer their
compensation package to include tuition reimbursement (compared to 27% of the
broader population of respondents to Universum’s American Undergraduate
Edition). Despite the economic downturn, minority students still like the sound
of stock options. Given the fact that many technology stocks have lost 50% or
even 90% of their value in the last year and a half, it may be that respondents
are hoping for a surge in stock prices. But, students are not willing to place
all of their bets on stock options when considering their overall compensation
package. They also want more tangible, secure sources of income, such as
guaranteed annual bonuses and performance-related bonuses. Overall,
African-American students comprise the ethnic group most likely to prefer
tuition reimbursement in their compensation packages. The breakdown is as
follows: guaranteed annual bonus, 37%; stock options, 37%; tuition
reimbursement, 33%; signing bonus, 30%; retirement plan, 26%;
performance-related bonus, 25%; profit sharing, 22%; extra vacation, 18%; paid
maternity leave, 17%; company car, 16%; housing allowance, 13%; paid relocation,
10%; and on-site child care, 5%.
The
Value of Internships
Diversity
in the workplace is increasingly being recognized as a key ingredient to
corporate success and longevity. With this recognition, competition is
increasing among companies hoping to recruit top minority students across the
country. Employers must choose their activities carefully if they wish to build
strong images among today’s minority graduates. Asked which corporate
activities have a positive influence upon their image of a company, the minority
undergraduates surveyed most often select “summer internships.” Recruitment
is about building a sense of mutual understanding and trust, and the importance
of internships in this process can’t be underestimated. Summer internships
provide students with the chance to gain valuable experience and try out a new
employer all at once. It’s significant that internships seem to be
particularly appealing to minority students. A full 58% of the respondents to
the American Diversity Edition find that they have a positive influence on their
perceptions of a company compared with 49% of the broader respondent population
of the American Undergraduate Edition. A strong corporate presence on campus
goes a long way toward building a company’s image among minority students.
They view on-campus recruitment and presentations as important image-building
activities. Companies should maximize communication between current employees
and students during campus visits, as students find testimonials from employees
to be valuable image-building information. Minority students were asked to rank
activities, which positively influence their image of a company. Respondents
recorded the following feedback in addition to their favorite activity, summer
internships, cited above by again 58% of the minority respondents: on-campus
recruitment, 44%; on-campus presentations, 24%; testimonials from employees,
24%; company sponsored events, 22%; presentations by the CEO, 20%; recruiting
only the best students, 19%; co-op programs, 18%; company participation in
“Career Day” activities, 17%; invitation-only dinners, 16%; and case study
competitions, 10%.
Career
Development: Role Models Make a Difference
Navigating
the corporate hierarchy is a challenging experience for any new graduate. In
view of a history of being underrepresented in corporate America, especially
within management positions, minority employees often give extra consideration
as to how they can best showcase their abilities and climb the corporate ladder.
Companies working to attract minority graduates shouldn’t underestimate the
importance of a strong mentoring program. Minority respondents are very likely
to identify mentoring programs as a major factor in their career development,
with in the context of the Universum survey, nearly half of them doing so
compared with a quarter of respondents to the American Undergraduate Edition of
the survey. Minority students also believe a culture of learning is likely to
promote their career development. They view opportunities for ongoing education,
continual challenges, and cross-training as important to their career
development. When probed about their top career goals within three years of
graduation, they responded as follows: mentoring program, 48%; opportunities for
ongoing education, 33%; cross training, 32%; opportunity to work
internationally, 27%; continual challenges, 23%; variety of tasks, 22%;
opportunity to become a specialist, 22%; defined career path, 18%; job rotation,
18%; develop new products, 12%; and project-based work, 11%.
A number of university career services directors found the diversity
survey to be of enormous value to their students. Comments from several of them
are included.
Brenda
D. Davis
Director,
Career Services
Alabama
A&M University
When
I was first asked to encourage Alabama A&M students to participate in the
Universum Survey, I was skeptical, as I have always been about surveys; but once
reviewing it, I found that it was indeed beneficial to our students in making
intelligent decisions about their future. Students
are afforded the opportunity of taking their time to think and re-think their
responses to the various questions. Secondly, the survey assists students in identifying career
goals and job choices as well as contemplating what environment best suits them.
Then, based on their self-evaluation and career analysis, they can
successfully make sound decisions regarding what employers to target. This
survey can also serve as an excellent mechanism in teaching students
decision-making skills as they plan for their future.
Tariq Shakoor
Director
Emory University Career Center
After reviewing the results of the recent Universum
Diversity Survey, I was excited about having a useful tool that can help our
office in working with minority students. The survey provides credible
information on minority student's attitudes and preferences about such things as
industry preferences and diversity issues. With this information, our staff will
be better equipped to articulate student's concerns to recruiting personnel
visiting campus. We can confidently discuss "what's important to
students," and know we are on target. The survey is also useful for helping
us to design programs and services to better meet the needs of minority
students. I plan to make it mandatory reading for my staff. Great job Universum!
Carolyn
Duvigneaud Thomas
Director,
Career Services
Xavier
University of Louisiana
Topics
and issues addressed in the survey will certainly be welcomed and appreciated by
students of color as they consider their career choices. However, this
information should especially be of interest to organizations that may need to
assess their diversity practices. Providing a work environment in which all
diversity issues are important is a major factor in the retention of minority
students in their first permanent position. I congratulate Universum and
iMinorities on their partnership in this venture!
More
About Universum
Universum
Communications is one of the leading international research and management
consulting companies in the world. It heavily focuses on the career expectations
of students and young professionals. In addition to its Stockholm office, it has
additional offices in New York and London. The company’s three main areas of
activity are research, advisory services and media. Over the past decade alone,
Universum has closely monitored international human resource trends relating to
attracting, recruiting and retaining top talent, along with conducting student
surveys at more than 300 leading universities throughout the world. The findings
of its research department enable the Universum advisory services department to
provide clients with specific information about the effectiveness of their
employer image and competence- relations strategies. The company’s media
department produces an annual publication, “Companies of the Future,”
which profiles the top-ranking companies in Universum surveys, and is
distributed as a supplement through key national newspapers and/or magazines.
Some of Universum’s annual international surveys include, The Universum
Graduate Study, which monitors the recruitment and employment preferences of
students who’re close to completing a degree in business, engineering,
science, (in some countries) law,
humanities, and information technology. The Universum Young Professional Survey
examines the work-related attitudes of individuals across Europe and the United
States, who possess an academic background, and a maximum of eight years of
professional experience. Universum reports its online resource, TIGO, is a
popular meeting place on the Web for students and employers offering offline
services such as event production and on-campus activities. For additional
information about Universum Communications, visit their Web site at www.universum.se.
Robert
G. Miller is the vice president of iMinorities, Inc. and editor of THE BLACK
COLLEGIAN Magazine.
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