The On-Campus Interview:
So You Landed The Campus Interview - Now What?
by Marlon J. Doles
In my career, I've interviewed hundreds of people from the college level to
executive level and I can honestly tell you the rules of interviewing never
change. Whether you're a college student interviewing for your first internship
or full-time job or a more experienced professional interviewing for a senior
leadership role within an organization, interviewers are still looking for the
same type of information.
The ideal interview is a two-way street, allowing the employer to convey
information to you, the interviewee, about the job and the organization, while
you have the opportunity to discuss your qualifications and the information on
your resume. The interview is the most important element in the job search
process and shouldn't be taken lightly. It is a time to assess how well you may
fit into the organization. The employer will be assessing your background,
skills, personal style, and interest in the position/organization and supplying
you with information about the job and the organization. You will be providing
the interviewer with information on your skills, your level of commitment, and
your experiences, while at the same time eliciting enough information to
ascertain whether or not the particular job/organization is right for you.
Being invited to an interview generally means that the potential employer
already thinks you are qualified to do the job. Congratulations, your cover
letter and resume were very effective! The interview, therefore, will not only
determine your qualifications for the job, but it will also serve as an
opportunity for the interviewer to find out what you're like and to assess how
well you would fit into the organization. Sure nervousness creeps in before
every interview; it's quite common and natural. Typically, once you get into
your interview groove and settle down those nerves will disappear. Concentrate
on articulating convincingly why you should be hired and why you're interested
in the position/organization. Enhancing your ability to come across
professionally and effectively in an interview is integral in landing the job.
There are several qualities you'll need to focus on to do this:
- Communication: The ability to write
and articulate ideas and information and to interact with others.
- Confidence: An awareness of your
strengths and weaknesses, areas needing improvement. Willingness to set and
attain realistic goals.
- Personality: . A sense of humor,
cheerfulness and flexibility in new situations. Enthusiasm to accept challenges
is particularly important.
- Accomplishment: Academic as well as
personal achievements, leadership roles you've attained.
- Knowledge: An understanding of the
organization and the career field. Visit the organization's Website; scour the
Internet for articles about the company.
What to Wear?
Professional interview attire is required for all
on-campus interviews (full-time and internships). Dress appropriately. Wear
clothes befitting a person employed in the organization in which you hope to
work and also clothes in which you are comfortable and feel you look your best.
In general, you can be more flexible than the standard gray flannel business
suit; however, you should look professional.
Men – Stick
to the basics, no oversized clothes or clunky shoes, white or blue dress shirt
and tie with a nicely tailored navy blue, gray or black suit. Men may also
where a navy blue sports jacket with dress slacks. No khakis. Shoes should be
polished, and hair and face should be kept neat.
Women – Be
conservative, no club attire, tight-fitted clothing or platform shoes; wear a
suit (skirt & jacket or pants & jacket) in navy blue, gray or black. Blouse,
sweater shell or scarves may be used to add color to your attire. Shoes should
be polished, and hair should be conservatively styled.
For both men and woman you can err by
overdressing, under dressing, and by being too trendy. Remember; keep
adornments, such as cologne, make-up, jewelry, etc. to a minimum. You may change
your style of dress once you've landed the job and accessed the culture of the
organization to determine what acceptable and unacceptable attire is.
Preparing
Yourself for the Interview
The campus interview is an interviewer's first
impression of you. It is your best tool for marketing yourself. To best prepare
yourself for the interview, there are a number of things you can do. Find out
as much as you can about the company. Visit the company's Website to find out
about its structure, business ventures, culture, etc. Stop into your career
placement office, too. Most companies send information to each school's
placement office. This information can include an annual report, brochures about
different divisions of the company, and recruiting information. An interviewer
will notice if you have researched the company. Look up information on a
company's competitors to get a feel for the market that the company operates in.
This will also let the recruiter know that you have done some research prior to
the interview.
Today, most companies use behavioral interview
questions. Behavioral interview questions are designed to gauge your ability to
perform under a given set of circumstances. The basic belief behind behavioral
interviewing is that the best predictor of a candidate's future behavior is how
he/she performed in a similar situation in the past. Take the time to identify
two or more examples of how you performed in a work or academic situation.
Behavioral interview questions typically begin with a phrase such as "Tell me
about a time when you. . . . " Interviewers look for examples of the following
competencies: leadership, motivation, initiative, communication skills, and
judgment. When answering behavioral based questions or any other questions for
that matter use the STAR format:
-
describe the
Situation you
faced and/or the Task
you performed during work and/or an activity
-
describe the
specific Action(s)
you took
-
describe the
Results that
occurred from your actions
Interview Success
Tips
Know yourself.
Think honestly about your strengths and weaknesses, your work style, skills, and
goals. Be prepared to give honest answers. Review your resume critically and try
to identify the areas that an employer might view as limitations without
apologizing for deficiencies. Think about how you can answer difficult questions
accurately and positively to enhance your qualifications for a job.
Be prompt and professional. Arrive early.
Anticipate traffic, parking problems and general unforeseen difficulties. If you
know you are going to be late, be sure to call and let someone know. To be more
comfortable, you should arrive approximately 10 minutes early. Allow yourself
the time to read your resume one more time, to catch your breath, and get into
the right mind set for the interview.
Be honest. Let an employer get to know
you. Avoid dissembling. You want to be sure that you and the employer know what
to expect if you are hired.
Be positive.
Never say anything negative about past experiences, employers, courses or
professors. Employers, like anyone, tend to generalize: if you didn't like "x,"
you are a negative person and won't like me either. Figure out what was positive
about an experience and talk about that. Market and brand yourself. If you
wouldn't hire yourself, neither will the interviewer. Be enthusiastic. If you
are genuinely interested in the job, let the interviewer know that. No need to
sound desperate just interested. This interest makes the interviewer feel as
though his/her organization is well respected and enticing, which is flattering.
Demonstrate interest.
This can be achieved by doing research on the organization prior to the
interview. It can also come across by asking questions during the interview
about the job, the organization and the people it serves. When asking questions,
be sure that the answers will give you information that you don't already have
(or should have) and that the questions are genuinely of interest to you. Be
responsive to what has gone on in the interview. If you have listened well, you
should be able to come up with thoughtful questions that impress the
interviewer.
Manage non-verbals.
Eye Contact
- If you look away while listening, it shows lack of interest and a short
attention span. If you fail to maintain eye contact while speaking, at a minimum
it shows lack of confidence in what you are saying and at worst may send the
subtle message that you are lying.
Facial Expressions
- eliminate any negative overall characteristics that might exist, and then add
a simple feature that nearly every interviewee forgets to include--a smile! A
true and genuine smile that tells the interviewer you're a happy person and
delighted to be interviewing with their company today. You do not need to keep
the smile for the full interview, but remember to keep coming back to it.
Posture
- Posture sends out a signal of your confidence and power potential. When
standing, stand up straight. When you are seated, make sure you sit at the front
edge of the chair, leaning slightly forward.
Gestures
- gestures should be very limited during the interview. So please don't use
artificial gestures to try to heighten the importance of the issue at hand. It
will merely come off as theatrical. When you do use gestures, make sure they are
natural and meaningful.
Space -
Recognize the boundaries of your personal space and that of others. If you are
typical of most Americans, it ranges between 30 and 36 inches. Be prepared,
however, not to back up or move away from someone who has a personal space that
is smaller than your own.
Salary and
salary negotiation.
The issue of compensation should not be brought up by the interviewee during the
first interview. If it is brought up by the interviewer, you should try to
determine what their anticipated salary range would be. If your expected salary
is within that range, you can simply say that the range seems appropriate (if
the range that they mention is lower than is acceptable to you, you may decide
if that is the time for you to say so).
Try to put off any
specific salary agreements until after you have been offered the job since that
is the time when an employer has committed him/herself to you. Never make an
ultimatum ("I will only accept the position for x salary") unless you truly
intend to walk away from the position. If you accept the position at less than
your stated minimum, you lose credibility.
Practice.
Good interviewees aren't born; they're made. Make an appointment to do a mock
interview with your career services office or practice with friends. It can make
a huge difference in your confidence and your ease at fielding difficult
questions.
Follow-up.
Always write a personalized thank-you note within 48 hours of an interview.
Conclusion
The final phase of the interview is the summary.
The interviewer will want to know if you have any questions and will review the
next steps in the process. Be sure to have a couple of good questions that
indicate you are a serious candidate. At this point, you may want to know about
mentoring at the company, or if they have any diversity initiatives in place.
Mentoring for young minority professionals is an integral part of how you will
successfully transition into the organization. Good questions identify you as a
mature and ideal candidate. You want to leave the interview feeling confident
that you gave it your very best. Knowing who you are, and what you have to
offer, will make for a solid interview.
If you have done your homework and prepared
properly, you should be able to interview with skill and confidence and land the
job you want.
Marlon J. Doles is Senior HR Manager,
Global Recruiting & Diversity at Campbell Soup Company.