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Universum Communications
& THE BLACK COLLEGIAN present The TOP DIVERSITY EMPLOYERS 2003
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Microsoft
Numerous outreach and diversity programs are a hallmark of the
company's commitment to inclusiveness
by Paul Fagerberg
CLAUDETTE J. WHITING
TITLE:
Senior Director of Diversity
EDUCATION:
B.S. Chemistry, Morgan State University
WITH COMPANY SINCE:
June 2001
ADVICE FOR NEW GRADUATES:
See development as a lifelong goal. Continue to work on improving your skills and knowledge of your organization. Love what you do; it makes the work rewarding! |

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| Founded in
1975, Microsoft is the world-wide leader in
software, services, and Internet technologies for personal and business computing. The
company offers a wide range of products and services designed to empower people through great software—any time, any place, and on any device.
At Microsoft, we see no limits to the potential we all might reach, because we see
no limits to human imagination. That is what inspires us. And that is why we create software that helps people and businesses reach
their potential. It's not just our purpose, it's our passion. |
At Microsoft, we view diversity as a business imperative. First and foremost,
it's simply the right thing to do. We need to value each other's
differences and treat one another fairly and with respect and dignity. Leveraging diversity is also critical to the success of our business. Our workforce must reflect the diversity of our customers, partners,
stockholders, and the communities around the world in which we do business. We need the insight, creativity, and diverse perspectives that a range of employees can bring to the table in order to become a better,
stronger, and smarter company.
Our Strategic Diversity Plan includes
establishing objectives to help us recruit, develop, and retain a more diverse workforce at all levels of the
corporation. We also have diversity training for all employees; it is our belief that everyone must receive the skills needed to work in and foster an inclusive work environment that values diversity. Another aspect of our Strategic Diversity Plan involves mentoring. Two years ago we implemented a formal mentoring program that is open to all employees; in fact, an online matching tool is available to help pair mentors with mentees. Having a mentor can be an invaluable experience, particularly for new employees.
Also let me add that we have 29 employee resource groups that are sponsored by company executives, including Blacks at Microsoft
("BAM"); Hoppers (a woman's network); Chinese at Microsoft; Hispanic Employees at Microsoft; Employees with Disabilities (visually impaired and hard-of-hearing); Gay, Lesbian, Bisexual, and Transgender Employees at Microsoft—and the list goes on.
It's a great way to make new friends and to begin to create one's own personal network of support.
I'm proud of the terminology that we use for our resource groups: they are called DAC [Diversity Advisory Council] groups. We rely on them to give their input on any specific challenges they face or recommendations to improve our overall diversity initiative. Our DAC groups are also heavily involved in the
company's outreach programs. For example, the BAM group gives a picnic at one of the
members' homes every year for our African-American interns; the whole notion is to help them set up mentoring relationships and meet people with jobs similar to theirs.
They're interacting not only with the Black employees who have been around Microsoft for a long time but also forming networks to support each other as interns.
Our resource groups play a really strong role within the communities. For example, each year the BAM group reaches out to junior high and high school students of color particularly in underserved communities. They bring the students to Microsoft where they interact with many of our technical people, visit the various technology centers, and are able to actually feel, touch, and interact with some of the technology. Bill Gates was the keynote speaker this year—as you can imagine, it was an
extraordinary experience for the kids. Bill talked about how he started Microsoft and his love of technology and answered their questions—and you could just see the expressions of awe on the
kids' faces!
What's the best thing for you about working for the company?
What I love about Microsoft is its passion and its commitment to excellence. I see this in the out-standing products we develop and our relationships with our customers around the world. I also see it in the extraordinary way we have taken on the awesome task of attracting more women and
underrepresented minorities to the high-tech field. This is so important to the work I do. We have invested more than $160 million in recent years to help stimulate increased interest among minorities and women in scientific and technical fields. And we are making great progress in this area. Experience has shown that once Microsoft sets its talent and energy on something, it is unstoppable. I am truly excited to be part of the Microsoft team!
A
New Hire's Perspective
ARIF GURSEL
TITLE:
Software Test Engineer, Microsoft Xbox
EDUCATION:
B.S. Computer Science, Tuskegee, 2003
WITH COMPANY SINCE:
Summer internship 2001; full-time hire June 2002
ADVICE FOR NEW GRADUATES: Don’t be scared to take on big challenges. |

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EMPLOYEES: 55,000 employees with offices in over 70 countries throughout the world and headquarters in Redmond, Washington, a suburb of Seattle.
SEND RESUME TO: Submit resume and personal job profile to
www.microsoft.com/ careers
DIVERSITY RESOURCES AT
MICROSOFT: www.microsoft.com/
diversity
At Microsoft, we believe that diversity enriches our performance
and products, the communities in which we live and work, and the lives of our employees. As
our workforce evolves to reflect the growing diversity of our
communities and global marketplace, our efforts to understand, value, and incorporate differences become increasingly important.
Examples of Diversity/Minority Programs
at Microsoft:
Employee Resource Groups
Diversity Education Programs
Microsoft Outreach Efforts to College
and Professional Organizations
Accessibility
Mentorship and Networking]
WEBSITE: www.microsoft.com |
What got you interested in working for Microsoft?
Microsoft was one of the few companies that I always targeted as a place where I might want to work. I saw them during a career fair, and they stood out as people who really enjoyed their jobs. Also the dress code stood out to me—people in jeans and shirts, you know, but who were obviously extremely intelligent and who understood that what you wear is not indicative of what you can do. And being a Black man with dreadlocks, there were not too many places in corporate America where I felt like I could go! I would see some of
Microsoft's handouts with people on the covers who looked like me, so I felt like,
they've got these brothers out here talking—maybe this would be a company that would be great for me as well.
While you were still in school, you did an internship at the company. What was that like?
When I got the call to come and interview for the internship, I asked my recruiter that day if they had any openings in Media, because I knew that I could combine that with computer science, and they are two of my major interests. Luckily they had an
opening with Windows Media that they let me interview for, so I actually started working on the Windows Media player on the Codecs team. It was a huge thrill for me because for the first time I got to work with people who were not only computer scientists but also musicians, so a lot of the things
I'd been doing that I'd thought were just a weird crazy hobby were perfect. "Oh, man, they speak my
language!" The interview was more of a chat than an actual interview—it was the first time
I'd had an inter-view where I didn't feel I was being "examined." Everything felt so natural; everything they were doing was stuff that I already did.
So when you went back to school after the internship, you became a Microsoft Student Consultant, right? What is that, exactly?
The research department at Microsoft supports various universities across the United States and Canada. The Student Consultant is the liaison between the company and the school, working closely with the professors to help them implement some of the new software languages or technologies and get it out into the coursework. You form student groups that you mentor and provide with books and software for them to learn from without having to pay for them.
It's a great program that Microsoft has. It was very valuable for me, learning things that you
wouldn't necessarily get in your regular coursework—things you can implement in a real-world job.
What's it like to actually work for the company now?
One thing I really appreciate about the
environment here is that you are an adult—you're completely responsible. You have to know what
you're able to get accomplished. You know what needs to get done for the sake of the team, for the sake of meeting your deadline, for the sake of your career. And though you are responsible for your own time management, if you do need help, you can certainly call for resources.
I think one of the best things about working for the company is that I work with literally some of the smartest people in the world. Products that you use every day, things you
can't imagine life without as well as technical innovations—Windows, Office—can you imagine what you would do without a personal computer right now? Your cell phones that are running software right now, holding telephone numbers—all of this is built by the people walking down the hall right here. I mean, these people are geniuses. I
don't think I'm gonna want to walk away from that!
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