The Technical Edge
Managers offer advice on getting high-tech jobs
by Donald Scott
Although telecommunications and computer jobs continue to proliferate
as this revolutionary Information Age takes hold, employers and higher-education
administrators advise college students pursuing high-tech degrees to gain
related work experience via internships and other programs to land coveted
entry-level positions after graduating.
Such work experience, coupled with a degree from an institution that
offers up-to-date technology courses, is advantageous for entry-level job
seekers, according to Paul Valente, managing partner of the Middletown,
New Jersey-based Advanced Business & Micro Solutions, a firm that provides
consulting services to information systems organizations.
Further, because of the abundance of new high-tech positions, employment
professionals are reminding students to begin their job searches for entry-level
positions on the Internet. For example, the Massachusetts job-placement
firm, New Dimensions in Technology, Inc., has a Web site that identifies
many entry-level jobs.
The Black Collegian's Web site is www.black-collegian.com. IMDIVERSITY.COM Web site is
www.imdiversity.com.
Both offer employment information for collegians and professionals.
You can just about throw a dart at the board and find an open position,
particularly in networks, the Internet and Microsoft-based networks, Valente
says, adding that it's nevertheless important for telecommunications and
computer-technology students to get verifiable high-tech work experience
before graduating. If they can get into an internship, that would obviously
be the best way to do it.
Such experience allows graduating entry-level job seekers to compete
for high-paying programming, network-integration, graphic-design and information-retrieval
jobs at many high-tech firms, Valente and other experts say. For instance,
the starting pay for network integrators with limited experience, according
to recent national labor statistics, can hit almost $40,000; however, mid-level
employees with more experience can expect a salary of up to $75,000. And
very seasoned network integrators who are brought in to design, install
and maintain a company's computer network can earn up to $150,000.
If students can get any kind of high-tech work experience before they
graduate through co-op programs or internships, those students will have
a tremendous edge, says Dr. Cynthia Hirtzel, dean of Temple University's
School of Engineering, based in Philadelphia, PA, A student with a non-spectacular
academic background and work experience will stand just as good a chance
of landing an entry-level job as someone with excellent grades and no work
experience. Hirtzel says.
Entry-level jobs in software development, the Internet and telecommunications
in general are great targets for college students who augment their college
studies with practical work experience, the dean said.
Dr. Phyllis Henderson-Brown, interim director of Lincoln University's
Urban Center in Philadelphia, agrees. New graduates will encounter some
difficulties unless they've done internships, says Henderson-Brown, who
is directing a major expansion in computer-related courses at the urban
campus of Lincoln, America's first predominately Black college.
However, students can also obtain experience by working part-time, Henderson-Brown
says.
Valente suggests that students should not rule out freelance or consulting
opportunities in order to establish a relationship with a particular firm
before applying for an entry-level job.
Indeed, after initially taking a job that's not purely high-tech, a
graduate can later target and move over to a more desirable technology
position at the company, advised George Zeitler, an executive of Western
Technical Services in Raleigh, NC. They can often get on-the-job training,
he explained, in such areas as fiber-optics networking, allowing them to
lay cable that is capable of transmitting enormous amounts of diverse information
to and from computer network systems.
Telecommunications and computer technology are very fast-growing areas,
says Donahue Redmond, AT&T Corp.'s network expert who received on-the-job
network training. He serves as president of the Orlando, FL chapter of
the Alliance of Black Telecommunications Employees, Inc. Some individuals
who get that home-grown, required network experience are able to move into
very relevant positions, Redmond said.
In fact, to help students get a foot in the academic door, Redmond's
Florida chapter offers programs and a scholarship that benefit African
Americans attending Valencia Community College, and predominately Black
Florida A&M and Bethune Cookman colleges, all of which feature strong
computer-science programs.
As with most programs, applicants for the Valencia Community College
scholarship must have evidence of financial need and be enrolled in an
engineering technology program or pre-engineering curriculum, says Christine
Wright, assistant executive director of Valencia Foundation, the fund-raising
arm of the central-Florida college. Then, they must intend to transfer
for an engineering baccalaureate degree or enroll in a communications-oriented
career program at a four-year college such as Florida A&M or Bethune
Cookman, she said.
Meanwhile, students can join engineering-related campus groups and network
via professional organizations to obtain worthy entry-level jobs, campus
recruitment authorities say. It's prudent to join such organizations as
the GMU (George Mason University) Telecommunications Society in Washington,
DC, a program serving the school's currently enrolled students and providing
a channel for communication with the faculty and alumni of the program.
Also, it's wise for students to join professional groups such as the National
Association of Black Telecommunications Professionals and National Society
of Black Engineers, with chapters throughout the United States. Grooming
contacts and taking advantage of the organizations' job-search programs
can be of great benefit, the placement officers say.
Also, students can use their high-tech skills to search the Internet
for entry-level jobs via the offerings of such firms as New Dimensions
in Technology, Inc., whose Website can be found by activating the Infoseek
search engine. Job seekers can simply search for www.ndt.com and an array
of jobs ranging from junior application engineers and junior-level developers
to multimedia-software engineers and telephony-speech recognition software
developers are displayed. Resumes can even be submitted while visiting
the site via e-mail. (See The Artful Resume and Cover Letter in this
issue.)
But don't forget: It's vital that students who plan to pursue entry-level
jobs choose an academic engineering or high-tech program that is accredited,
up-to-date and practical, educators and employers warn. Students have
to be careful because some schools don't offer courses that are relevant
to today's work environment, cautions Valente, managing partner of Advanced
Business & Micro Solutions. It doesn't make sense to study some program
language that's no longer in use, when instead the emphasis should be on
the Internet, networking and modern software development, Valente explains,
adding that students should zero-in on programs that emphasize hands-on
experience, and not just theory, he added, again pointing to internships
as a way to land entry-level positions. If they finish [an academic] program
with some kind of relevant systems technology, they stand a much better
chance of landing a job with a decent salary. Those students who continue
their studies on the graduate level and receive the likes of an MBA (master's
in business administration) degree with an emphasis in new information
technology can sometimes get starting salaries approaching $100,000. Remember,
Internet training can be a real boost to a student's application, he says.
Still, he says, there's another way for students to land a lucrative
entry-level job. I'd recommend getting certification. This can be done
via company programs that train people to be certified in a particular
area. For instance, Microsoft has certification for its visual basics
language program, he explains. And although the competition to matriculate
in such certification programs is intense, Valente is convinced that they
are well worth fighting over.
The bottom line is there's a vital need for more minority students to
pursue engineering disciplines and grab entry-level jobs, says Hirtzel,
Temple University's dean of engineering. In general, not as many minorities
and women have been attracted to these jobs as have Caucasian males to
engineering disciplines, Hirtzel maintains. So, overall, we're still grappling
with the issue of diversity in engineering; but, we are making progress.
Measurable progress, even in the face of growing anti-affirmative action
sentiment, can be made as Black college graduates obtain entry-level jobs
in a very opportunistic atmosphere, industry observers suggest. Valente
stresses that with the scarcity of people in the business, there's plenty
of opportunity. It's so under-staffed right now. There's a very big demand
for qualified people with some experience.
Donald Scott is a freelance writer who lives in Ilkins Park, PA.
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