Resumé Do's and Don'ts
by Taunee Besson and Tiffany Bennett
Many experts offer advice on writing resumes together, but the people
who really count are those who decide who deserves an interview. Here are
some most-like-to-see and pet peeve comments from professionals who
review thousands of resumes every year for their companies.
Darren Reltherford, a recruiter for AutoZone, says, The first thing
I notice is the overall look of the resume. I want resumes that are tailored
to my particular job opening, not cookie cutter, fill-in-the-blanks formats
that try to be all things to all people. I also appreciate concise text
that doesn't ramble on for four or five pages. Key references are also
helpful for individuals whom I choose to interview. While many people don't
bother to include one, I like a cover letter which introduces the candidate
and explains why he is suited for the job and why he is interested in the
company.
Walter Vertreace, a former Manager of Employment, now EEO Manager for
Amerada Hess, says, One of my greatest concerns is dates of employment.
A pattern of gaps may indicate an individual isn't a team player, has a
substance abuse problem or is a job hopper. An occasional gap, on the other
hand, is not a problem because many good people have been downsized through
no fault of their own.
I particularly like to see some experience on the resumes of candidates
looking for entry level positions, especially if it's an internship that
relates to the position the job seeker is pursuing. Post-academia real-world
situations can be a rude awakening for students who have never reported
to a supervisor before. Young professionals who have punched the clock
at McDonald's or any other part-time job will have a better understanding
of the realities of business than those who have spent their summers hanging
out.
Contrary to what many graduates assume, not all recruiters are primarily
impressed by a high GPA. According to Vertreace, If your grade point is
reasonable and you have many activities or you have been working while
going to school, you may actually be more marketable than someone who has
concentrated his effort solely on academic pursuits.
When it comes to resume turn-offs, Vertreace has some definite opinions.
Candidates who want to impress me should avoid colored paper, photographs
of themselves and 'cute' fonts and typos. Misspelling his company's name
is particularly egregious.
Like Mr. Reltherford, Vertreace is put off by long, rambling cover letters
and resumes that give him much more information than he needs or wants.
As an example, he tells this story, An engineer sent me a resume that
provided pages of text on his many inventions, few of which had anything
to do with the job he was seeking. By then I thought he was a little nuts.
Then he iced the cake by boasting of his prowess with the bamboo flute
and other exotic musical instruments at the end of his resume. The recruiter's
conclusion: If this individual was so unfocused writing his resume, imagine
his working on an engineering project with a tight deadline!
Deborah King, vice president of recruiting and development at Dupont/Merck,
agrees that being focused is important when writing a resume. When listing
job experience, King suggests that you divide it into two categories: relevant
work experience and other work experience. And part of being focused, King
explains, is listing your skills, special talents and relevant courses.
King also says it is important to include professional memberships and
extra-curricular activities. Sometimes I may be looking for a minority
and can't tell because nothing indicates it. Memberships in organizations
such as the National Association of Black Journalists or the National Association
of Black Telecommunications Professionals, should be mentioned to let recruiters
know you are a minority applicant.
King says one of the don't s in resume writing is publishing a low
GPA. That student may have had personal difficulty and had a bad semester
but can't explain it because they didn't reach that level yet. King also
says it is a myth that a resume should be one page. The resume should
be long enough to properly represent the candidate. It doesn't matter how
long it is. Do not leave out important information trying to make it fit
into one page, she adds.
Taunee Besson is the author of The NBEW Guide to Cover Letters and is
the president of Career Dimensions/CareerWEB.
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