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Black Collegian Career Center
When Things Go Wrong, Try, Try, Again
by Christine Longmore
Everyone has his or her own way of coping with the disappointment that comes from failure. Some people can easily pick themselves up, dust themselves off, and start over again. People who tend to be hard on themselves may create their own barriers to getting past failure. Many times we are truly our own toughest critics. Other people – our friends, family, and co-workers, are usually much more generous with compliments than we are with ourselves. Therefore, I keep a sheet of paper in my office in plain view with a list of positive adjectives describing me taken from letters of recommendation I've received over the years from colleagues, supervisors, and satisfied customers. I reflect on it regularly. Many of the words used to describe my professional strengths are words I wouldn't have necessarily chosen to describe myself.
My point is that we often overlook our strengths. This can also be said
about failures. When things go wrong, especially in school or work, we often
blame ourselves. Taking things personally such as failing an exam or a
poor performance evaluation is a reaction based in emotion. It is challenging to avoid taking disappointments personally. Evelyn
Kwanza, voice teacher and singer, believes, "It is imperative to nix the
negative messages of oneself. It is helpful to have one's self worth
wrapped up in God and not in what society, a potential employer, or what anyone
else says. I am learning that positive messages are keys to getting me
through disappointments."
Time
and Space
Allowing
ourselves time for emotions is important provided there is a way to work through
them. One step in letting go and
moving on is having an objective viewpoint. A strategy in moving into an objective perspective is to de-personalize
your viewpoint. Almost everything
can be depersonalized. Doing
this requires positive thinking and positive information to replace negative
thoughts and negative information. Once
you have experienced negative emotions that result from failure, you'll be
better able to identify the information you will need to move on. People often say,
"If I could do xyz over again, I would." This is because the emotional
aspects of the failure are gone. It has become possible to use the new
information they have discovered to increase their understanding.
We
often rely on friends and family for sympathy and understanding. What we get from them is acceptance based on their love and
caring for us regardless of our accomplishments or failures. If our friends and family can do this, we should be able to do this for
ourselves.
Negative
and Positive "Self Talk"
Being
able to recognize any negative "self talk" that we do is important. It can be difficult, but it is
essential in preparing for future challenges. Roy V. Hill, II, founder and host of a weekly religious television
program, "The Word" in Burlington, Vermont, and member of the Board of
Directors for the Vermont Ecumenical Council, says, "There are primarily two
sources, besides parental advice, that help me maintain a positive attitude. One is wisdom from renowned leaders like Dr. Gardner C. Taylor (retired
Pastor of New York's Concord Baptist Church of God in Christ) and the other is
the Bible." He says, "The New Testament tells us that the human tongue has
the ability to speak into existence both negatives and positives." His 'self
talk' includes the reminder from the Book of Philippians to 'think on things' that are: true, honest, just, pure, of good report, and
lovely."
Some
women need to pay special attention to negative messages created in our own
minds. While men and women are equally capable of negative "self talk" or
having a failure mentality, more women seem to have this tendency. Because some
of our conditioning allows negative images to enter our view of ourselves at an
unconscious level, undoing these messages requires digging deeply. Even women, who seem successful, prosperous and generally confident,
often respond to positive feedback with comments like, "It was a stroke of luck,"
" I've been so fortunate," or "I couldn't have done it without you."
While recognizing the assistance or support of others is important, too
often our conditioning tells us to downplay our success for fear of seeming over
confident. It is significant to
note that these traits, when observed in men aren't usually met with the same
kind of intimidation. Unfortunately, it sends a mixed message that says, "I am
not completely in control." This
type of message is destructive and unproductive. It diminishes others' views
of our competence. More
importantly, the internal message it perpetuates is, "I am not completely in
control of my failures either." I
believe it is for this reason, women struggle more with moving out of the
emotional trouble failure may cause in comparison to men. This is the underlying tenant of the failure mentality that should be
understood, avoided, and reprogrammed by any means necessary. Sometimes
confidence has to be re-built. Reminding oneself of accomplishments or the
skills it took to achieve a goal is a good way to maintain a positive attitude
toward future success.
Moving
On
When a
project fails or a promotion is denied, you may find yourself saying, "why did
I think I could do that anyway?" The
answer should be, " because given the right circumstances, the right
information, resources, etc., I would have been successful." Making a clear assessment of what went wrong is very
different from making excuses. If you begin the steps of understanding what went wrong and find yourself
making excuses, you may need more time for letting go of the emotional aspect of
what has occurred.
Make
sure you have really let go of the emotions attached to whatever has gone wrong
for you before you begin preparing for your next challenge. For example, if you made it to the final round of interviews
for your "dream job" or promotion, but didn't end up being the best candidate for the position, there is valuable information
you can obtain from the interviewer, or interviewing team.
If
after scoring poorly on an exam you were sure you would ace, you envision
yourself marching up to your professor, demanding to know how he/she came up
with the grade, only to use it as an opportunity to tell her what you really think and what he/she can do with the exam, you may not
have reached the most objective point of view you are capable of yet.
An
Informed Assessment
When you are at an objective point mentally and emotionally, getting
feedback about the qualifications that were found in the other candidate will
help you gather the information you'll need to prepare for future success. You may learn that the other candidate had two or three
years more experience than you, but otherwise possessed similar skills. The new information you have to work with is that in a year or two, you
will be considered qualified. Then,
the choice will be yours to wait for the position to become available again or
to seek a similar position elsewhere.
In regard to the failure of something that has more components involved
such as a special project or a sales campaign, assessing what went wrong may
require more work. Errors in planning, strategies, and the like include more
detail. If a plan was created and
executed with the effort of two or more people, there are more involved levels
and aspects to consider. Listing
the external and internal factors can be a productive exercise.
An example of an external factor could be the
economy. With today's changing economy, it is a major factor involved in the
success or failure of many projects, business ventures, or sales of major goods
and services. Although many companies in today's global marketplace have
embraced the obvious benefits of accessing e-commerce through the development of
Web sites and other online expansions of their business, some companies have not.
You may have seen the value in
a sales campaign that included an online aspect as a means to tapping the
booming e-commerce that continues to grow by the minute. For some companies and
more specifically, some individuals, the time hasn't come for them yet. A moderately to very successful company may not
be ready to take a risk and invest in the training, time and effort necessary
for participating in the Internet marketplace. That does not mean the timing won't ever be
right. A response of "no" may mean not now.
If your ideas have been presented in a positive and professional manner, your foot is at least in the door. Roxanne Neilson, construction and facilities consultant, in Westchester County, New York says, "Earlier in my career, after finishing five years in the trenches as a carpenter and welder, I approached a headhunter to try and break into construction project management. I was disappointed at my immediate rejection. I called the service several times. The agent explained that many of the PM's had advanced engineering degrees, but suggested that I get some entry-level project experience {and I did}, said Neilson.
"I took a low-level administrative position with a small construction consulting firm. It was at times humiliating, providing clerical services and reporting to guys that had little or no experience in the field. But, I got to see their failures without the stress of being in charge. Biding my time, eventually a project that no one else wanted in a 'bad' neighborhood came up. I volunteered. Five years later after successive and increasing levels of responsibility, I opened my own consulting practice. Timing, patience and internal fortitude during difficult periods are really keys to long-term success."
Internal
factors such as negative self talk, a fear of success, or the inability to
visualize oneself in a new, more powerful position can be a major stumbling
block to remove. A common mistake
many people make that prevents the opportunity for success from presenting
itself is not trying again. Asking
yourself if the failed project or proposal could be modified and made to work
can be helpful in re-focusing your thoughts from the disappointment of the past
to the possibilities of the future.
A different job opportunity, project, sales campaign, etc., may also be
in order. The decision about the
timing of your next move is an individual one. Some people may need more time than others in moving on to a new project
or a promotion. By extracting
the positive from the negative and learning from the experience, you will be
prepared to create new opportunities for success.
Christine Longmore is a career services management consultant on the East Coast.
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