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Black Collegian Career Center
How to Write a Winning Resume
by
Calvin Bruce
You do not need a crystal ball to know that the job market over the last year
or so is tighter than it has been in a long while. In fact, many Fortune 500
companies report receiving over 1,000 unsolicited resumes each week. For this
reason, you must apply yourself more diligently in your resume preparation in
order to land interviews and sell yourself to prospective employers
face-to-face.
In
order to obtain interviews with top-notch companies, you must present
attention-getting resumes that depict you in the best possible light. Although
there is no foolproof formula for writing a “winning” resume, the following
guidelines should be instructive for those of you serious about making the best
impression you can on paper.Attractive Appearance
Scores of books have been written on the topic of how to create
a “killer resume.” They all indicate the importance of designing resumes that
are visually appealing. Here are some key pointers in this regard:
- Use quality paper stock. One suggestion is Southworth fine
business paper, with 24 lb., 25% cotton content. White or off-white is
always a safe bet in terms of color selection. As an exception to this rule,
students with a degree in fine arts, interior design, or graphic arts might
want to consider paper stock that is a bit more “creative” — such as beige
or pale pastel. (Keep in mind, though, that colored paper does not reproduce
as well on the copier as white stock. And an employer will likely make
copies of your resume or scan it; so opting for something other than white
is risky.)
- Select a clear, readable font with appropriate point size. A
good choice is Arial, 12-point. Whatever you choose, be sure that it is
readable and looks professional. Although it’s appropriate to use
underlining, italics, or small caps in moderation to set off certain
portions of the resume, make certain that none of these detracts from the
overall appearance. Similarly, show restraint in using more than one font.
No matter how impressive the content of the resume is, if it looks “too
busy” to the ordinary eye, the person scanning it will likely be turned off
immediately.
- Balance the elements of the resume for the best effect. The
key components of a resume include: heading (with personal contact
information); job objective; education (and academic accomplishments); work
experience; personal information; and references. To balance these sections
to the resume, include an appropriate amount of white space in the margins
(1-1/2’ – 2”) and between each major section of the document.
- Carefully proofread the resume. To anyone reading your
resume, any typographical, spelling, or syntax errors stand out like a sore
thumb. Even if you are an English major, double-check your resume for any
such mistakes. As a further safeguard, have other persons read your resume:
a counselor in the placement office, a professor, someone working in your
academic field, a family member with good proofreading skills, and so on.
Considering how hard you’ve worked to prepare yourself for job-hunting, why
spoil your chances by presenting a resume with easily detected flaws?
- Consider using special envelopes. One option is to use
envelopes that match the paper stock of the resume, such as off-white. It
really doesn’t cost much more than purchasing regular business-size
envelopes. Another option is to buy larger envelopes (9” x 12”) from a
stationery store with “Resume Enclosed” printed on the front. This allows
you to mail your resume flat, which makes a better appearance than if it is
tri-folded in a standard business envelope.
If the persons reviewing your resume like the looks of it, they
will be more predisposed to read it for its content value.
Impressive Content
Apart from displaying an attractive appearance, a winning resume
includes factual information that will impress a prospective employer.
What do employers look for in hiring college students? They know
that most seniors typically lack a lot of work experience. More than anything
else, they base their selection on what they perceive to be candidates’ promise
and potential. Any and all evidence of past success in the classroom, on the
playing field, or in any other worthwhile endeavors indicates the likelihood of
success on the job.
Let’s consider some key evaluation criteria that corporate
recruiters and human resources managers weigh heavily when considering seniors
for entry-level positions.Academic strengths: Presenting a strong academic
background gives evidence of innate intelligence and scholastic ability. In
almost any field of endeavor, “brain power” is an essential component of
success. Students who have a GPA of 3.5 or higher should certainly highlight
that on their resume. (Anything less than 3.0 should not even be mentioned.)
Similarly, membership in academic honorary societies provides further indication
of exceptional intellectual ability and scholastic achievement.
Athletic accomplishments: Excelling in competitive sports
points to discipline and drive -- two traits highly valued in the business
world. Employers recognize that students who have distinguished themselves on
the playing field have learned to bounce back after defeat, work well as a team
member, develop a championship spirit, and make the necessary sacrifices to
achieve challenging goals. In particular, your resume should highlight any
individual or group athletic awards during your collegiate career.
Leadership ability: When recruiters scan dozens, or even
hundreds, of resumes to decide “who makes the first cut” in the hiring process,
they look closely for evidence of leadership ability. Apart from athletic
prowess, there are other ways that students can demonstrate outstanding
leadership. Examples: spearheading a campus/community charitable fund-raising
drive, co-coordinating a get-out-the-vote campaign, or designing a tutoring
program for local disadvantaged students. Similarly, holding elective office in
student government or serving as a minority representative on a student/faculty
committee also indicates budding leadership ability.
Personal initiative: Persons who carefully review resumes
also look for some indication that the candidate has displayed personal
initiative that mattered in some special way. This trait is especially valued in
fields that are entrepreneurial in nature, such as sales and marketing. For
instance, interviewers in those fields would be impressed to see that a student
has started a successful small business on campus.
Relevant work experience: A key criterion of potential
for success is relevant work experience. Recruiters give this very serious
consideration in their overall evaluation. That is why students who acquire
internship or co-op work experience related to their majors have a decided
competitive advantage. If they have performed well in an intern or co-op
situation, chances are they will do well as permanent employees.
Note: Your resume should include any other gainful
employment, even such experience as working in fast food restaurants. Even
though those jobs don’t pay much, they offer students opportunity to develop a
sound work ethic, fine-tune customer service skills, and acquire basic
familiarity with how profit-making organizations are run.
Consider, for instance, someone who has worked as team leader at
a fast food chain. He or she had to handle varied responsibilities: train and
supervise new employees, help to manage inventory control, provide point-of-sale
service during busy times, and ensure customer satisfaction. Such work
experience promotes the development of skills that are valuable in any corporate
setting.Multi-cultural exposure: It’s no secret that corporate
America is showing more concern for issues related to multi-culturalism and
diversity. It is a widespread belief that companies benefit from hiring
employees who can perform comfortably in a highly diverse work environment. For
this reason, it’s a plus if your resume indicates personal exposure to
multi-cultural learning or employment experiences. Some examples: studying
abroad, acquiring fluency in one or more languages other than English, living in
a cultural affinity dormitory (“Spanish House”), or doing an internship with a
multi-national corporation.
General well roundedness: Hiring managers expect to see
on college students’ resumes evidence that collegiate life has helped them
become more well rounded intellectually and socially. In particular, resumes
presented by minority students who show an over-emphasis of “ethnocentric”
concerns are generally not viewed as favorably as those who depict varied
interests and broad intellectual and social engagement.
To emphasize this point, suppose a human resources manager
notices on a candidate’s resume a major in African-American studies, leadership
position in the Black Student Union, participation in Third World political
initiatives, and article contributions to a Pan-African community newspaper.
Resumes that showcase this involvement are likely to be viewed
favorably by minority-focused businesses. On the other hand, these kinds of
resumes may not be so positively rated by majority-owned corporations if they
don’t include, on balance, other types of academic or social involvement.
In short, an appropriate balance of resume content would show
involvement in broad extracurricular areas such as: debate team, collegiate
publications, student professional societies, instrumental or choral music, and
dramatic arts.
If you majored in African-American studies, make sure that your
resume notes other elective courses that showcase academic well roundedness.
Examples: computer literacy, foreign language, economics, social sciences,
expository writing, human sciences, and so on.
An attractive resume that includes impressive content will
certainly get the attention of prospective employers. If it’s obvious from your
resume that you have significant promise and potential, chances are you will
receive an invitation to interview for the job.
Electronic Resumes
Any complete discussion on resume preparation should mention the
importance of electronic resumes in job hunting. With the advancements in
Internet technology, employers increasingly rely on online recruitment
strategies to find the best candidates. Thus, as a smart student, you need to
compete effectively as a “cyberspace candidate” by developing a scannable resume
for fax or e-mail transmittal.
Not surprisingly, the Internet contains numerous websites that
offer you valuable advice on preparation of electronic resumes.
Above all, it’s important to make your electronic resume stand
out by including keywords, or industry buzzwords, that get the attention of
human resources personnel who retrieve resumes scanned into their companies’
databases. As a practical tip, the resume verbiage should focus on nouns rather
than verbs, and should include the most important keywords at the beginning of
the list.
Example: Suppose you are earning a degree in Chemical
Engineering did co-op work and internships with several prominent Environmental
Engineering consulting firms. Your electronic resume might include the following
keywords that summarize your academic and on-the-job training and industry
familiarity:BS - Chem E / Process Engineering / Environmental Modeling /
Environmental Impact Assessment / Natural Resources Management / Pollution
Control and Prevention / Environmental Resources Compliance / CERCLA Liability
Analysis / Reclaimed Water / Solid Waste / Land Development / Wetland Regulation
/ HazCom.
If you are a member of professional societies and associations,
you should also include these in a second grouping of keywords. Examples:
National Society of Black Engineers (NSBE); Society of Women Engineers (SWE),
and American Institute of Chemical Engineering (AIChE).
Not all academic disciplines lend themselves to inclusion of
such technical keywords, of course. Nevertheless, regardless of your major, it’s
beneficial to include relevant keywords that summarize the body of knowledge and
work experience that you offer.
Finally
To make job hunting most effective, it’s wise to have on hand
carefully prepared standard and electronic versions of your resume. This will
allow you flexibility in submitting your credentials for timely review by
prospective employers.
Presenting a “winning” resume will help you get your foot in the
door for actual employment interviews. How well you sell yourself in person is
another story, and the subject of other articles in this publication. Good luck!
Calvin Bruce is an Atlanta freelancer, career consultant, and frequent contributor to THE BLACK COLLEGIAN.
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