An Effective Resume and Cover Letter for the New Millennium
by Linda Bates Parker
The beginning of a new millennium occurs once in a
thousand years. The start of a new century occurs once in a hundred years.
Clearly, the year 2000 is a major benchmark in the history of the world. Such an
historical moment evokes excitement, confusion, reflection and anticipation. One
of the single most important things that such a change promises is even more
change in all aspects of our world.
College
students are already experiencing these change dynamics. Technology has become a
major part of college life, very different from the past. Today, 88 percent of
college bound students have Internet access and 80 percent use it frequently.
Fifty-one percent have an active e-mail address. On my campus, all students can
obtain an e-mail by simply applying for it. Much of campus information is now
obtained through on-line communications.
Technology is changing how, when and where we do work. Consistent with this
demand for change is the change that college graduates and other job seekers
must master to effectively manage a job search in the next millennium/the next
century.
Thousands enter the job market annually, including college and high school
graduates, professionals changing jobs for advancement, displaced and laid off
workers, immigrants and the chronically unemployed. Individuals seeking
professional opportunities must understand today’s competitive job search
environment. Despite a booming economy, employers receive thousands of resumes
from college grads. AT&T and IBM receive over one million resumes a year.
From November to April, many large companies receive over 1,000 resumes a week.
Amid this torrent of job seekers, African-American collegians must become adept
at using the most current professional tools for presenting themselves in the
changing world of the new millennium.
The best jobs in the next century will require a college education, technical
proficiency, analytical thinking, problem-solving and strong, interpersonal
communication skills. Job seekers will need to be entrepreneurial in their quest
for success, able to sell their skills in diverse work settings, and adaptable
to change. Today’s and tomorrow’s job seeker will pursue employment through
new and exciting technologies.
The successful job candidate in the new century/new millennium will
communicate with employers through the Internet, video conferencing and digital
phone systems. They will also use electronic resumes and cover letters to
respond to employer demands. To be competitive, Black college students and
graduates must understand and utilize today’s technology to design appropriate
job search correspondences for the 21st century.
Increasingly, due to the worldwide access, speed and versatility of
technology, employers can communicate instantly with potential job seekers
worldwide. The U.S. economy of the new millennium is dependent upon global,
educational, environmental, business, cultural and political exchange. The
college-educated job seeker must understand that the competition is not just the
college student sitting next to him/her in class on campus, not only the college
student sitting in class on another U.S. campus, but also the college student
sitting in a classroom in Dakar, Paris or Salvador da Bahia.
To translate job search correspondence for the new millennium requires a
careful review of what’s hot and what’s not in the traditional tools used in
the job search.
What’s Hot
Conducting employer research on-line using various search engines such as
INFOSEEK to tailor your resume to a specific employer’s needs
Scannable resume devices to help employers automatically review thousands of
resumes instantly by programming for key words.
- Job search engines on the Internet that direct job seekers to employment
opportunities everywhere, such as THE BLACK COLLEGIAN’s JASS (Job
Assistance Selection Service).
- Conference and video telephones and video computers that will allow
worldwide voice-to-voice and face-to-face interface between employers and
job seekers transmitting resumes and other key information instantly.
- Statewide employment opportunities online.
- Resume referral services such as THE BLACK COLLEGIAN Online (http://www.black-collegian.com).
- Resume format discs which allow you to create your resumes and cover
letters from hundreds of sample "get results" resumes and cover
letters on your personal computer, just by changing the specific details
about you.
- Resumes with your e-mail address and even a URL address if you have
created your own homepage.
What’s Not
General-purpose resumes that anybody could have written, that do not link
your experience and skills with an employer’s stated needs.
- Resumes that are too long to be read quickly with the flood of resumes
hitting an employer’s desk on any given day.
- Resumes that are not technology friendly – meaning unable to be scanned
for key words that sell your skills and abilities on line.
- Marathon hard copy resume distribution. Being non-selective in your
distribution. Failing to locate employers that want what you have to offer.
Wasting money by not surfing the Net.
- Resumes on colored paper that make poor fax copies or are difficult to
scan.
- Sloppy resumes that are too wordy with poor grammar, trite expressions,
typos and that are not accomplishment oriented.
- Resumes that have no reference to foreign language skills, leadership
experiences, career-related employment, study/travel abroad, or
technical/computer training or experience.
Based on the increasing use of technology by employers today, you can count
on the fact that the essential tool for effective job searches in the new
millennium is your personal Pentium-speed computer. The typewriter and paper
processes used to develop job search correspondence in the 20th
century will soon become relics of the past.
Given the competitive nature of today’s technology-driven job market, you
must be able to design not only a technically smart resume, but also one that
stands apart. The technically smart resume is created on a computer for ease of
proofing, revision and re-design. As a computerized document, it can be
instantly tailored to a specific opportunity. Computers provide the support of
spell-check and grammar-check and if necessary, can be forwarded instantly
on-line to a hot employer prospect.
The technically smart resume includes a powerful introductory letter (cover
letter) that identifies your potential value to an organization. Developing your
technically smart resume is an ongoing activity; updating must be done regularly
to keep it current. Each time you apply for a job, target your resume to a
specific employer - write a specific career objective and redraft it for each
position you are seeking. Such updating can easily be accomplished when you have
your resume on the computer. If you do not yet know how to work with a computer,
go to your Career Center for assistance or appropriate referral.
If you have never written a resume, begin by taking inventory of your skills
and achievements. Via the computer or on paper, brainstorm about your
experiences and accomplishments, listing everything regardless of how important
or relevant you think they are. Review the list and highlight the statements you
feel are the most valuable.
Your skills and accomplishments are the key ingredients of the resume, but
you must organize the information into a recognizable, coherent format.
Your career objective is critical. Target it and your qualifications to
specific jobs and companies. A strong career objective assists employers in
determining which candidates to interview.
The smart, millennial resume is one that works for you and fits your style,
but also meets the employer’s expectations regarding format and technological
sophistication. The smart, millennial resume is honest, accurate, objective,
clear and concise, uses achievement-oriented phrases rather than sentences, is
no more than one to two pages (unless absolutely necessary), and is professional
in tone and content. The smart, millennial resume also skillfully uses key words
from the job description to ensure that the employer’s electronic resume
scanner will not screen it out. Remember, no "perfect" kind of resume
exists.
There are many resume formats, but two standard resume formats, chronological
and functional, are particularly well suited for college students and graduates.
Both formats are described in this article. Use your College Career Center to
learn more about writing resumes, to learn other resume styles and most
importantly, to get your resume professionally critiqued by your College Career
Center before submitting it to prospective employers. The chronological resume
focuses on the dates you obtained your education, work experience and leadership
activities. It begins with educational background and previous employers,
listing most recent information first and working back no more than five to
eight years or to high school. College graduates with limited work experience
usually find the chronological resume most effective.
If you have extensive, diverse work experience and relevant professional
skills, have gaps in your educational progress, or have been out of the job
market for some time, you may find the functional resume a better choice. The
functional resume allows you to focus on transferable skills, abilities, and
experiences that you have acquired regardless of setting.
The functional resume has the same categories as the chronological resume,
but allows more freedom in organizing the information. If you have more work
experience, placing your work history before your degree emphasizes your
strengths to the potential employer. Also, categorizing your work history by
skill areas rather than chronologically, is a way to circumvent employment gaps.
A smart, standout cover letter gives your resume focus and appeal. The cover
letter briefly alerts the employer to your resume's contents. Today’s
effective cover letter specifically and concisely points out the most relevant
skill sets mentioned in your resume and relates them to the stated
needs/qualifications of the position. The cover letter also clearly articulates
your strong desire to bring your skills and abilities to a particular
organization.
The personalized aspect of a cover letter is its major strength. To create a
standout, millennial cover letter, always address it to a specific individual,
preferably the person most likely to have decision-making authority for the
position sought. Obtain the names and position titles of key contacts in the
organization by networking at career fairs and reviewing on-campus recruiter
information in your College Career Center. Aids such as Standard & Poor's Register
of Corporations, Directors, and Executives, Dun & Bradstreet’s Million
Dollar Directory, and other research sources provide mailing information and
can produce actual mailing labels!
Solid research allows you to avoid writing "To Whom It May
Concern." If you aren’t sure, call the company to verify your target’s
name and title. The ultimate question that you must answer throughout your job
search is, "What can you do for the employer?" The cover letter lets
you highlight skills or accomplishments that have particular value to the
organization. Their inclusion in the cover letter communicates that you have
researched, identified and can fulfill the company’s needs.
The cover letter also has an important closing section that indicates
follow-up requested or that will be initiated by you. Your action-oriented
closing allows you to initiate the exchange of further communication and to have
some control of the process.
There are hundreds of cover letter and resume books and publications to aid
today’s job seeker and many helpful resume development guides on the Internet.
There is no excuse for not being able to write a good resume or cover letter.
Creating the smart resume that showcases you for the new millennium requires
accessing state-of-the-art computer technology, doing company research on-line,
exploring job search engines on the internet, refining your computerized resume
with the help of resume formats online and seeking the most up-to-date
assistance from the professionals in your Career Center.
Finally, never let someone else write your job search correspondence for you.
Experienced employers tire of the canned resume. Besides, you will need to be
able to sell yourself in the interview just as you have sold yourself in the
cover letter and resume. Better to develop these skills now. You will be glad to
have them as you move in and out of the job market during the course of your
professional career. Here’s to a new century, a new millennium and your future
success.
Linda Bates Parker is the director of the Career Development Center, University of Cincinnati.